Frequently Asked Questions
Everything you need to know about our premium bamboo linen bedding and services.
What makes Linenly products different from traditional cotton?
Linenly specializes in 100% organic bamboo fibers. Unlike traditional cotton, our bamboo linen is naturally antibacterial, moisture-wicking, and significantly softer to the touch, providing a cooling effect that is perfect for hot sleepers.
How should I care for my bamboo bedding?
To maintain the longevity of your linens, we recommend a cold machine wash on a gentle cycle using mild, liquid detergent. Avoid bleach and fabric softeners. Line drying in the shade is preferred, but you may tumble dry on a low-heat setting.
Do you offer free shipping?
Yes, we offer free standard shipping on all domestic orders over $150. For orders below this amount, a flat-rate shipping fee will be applied at checkout based on your location.
What is your return policy?
We offer a 30-night sleep trial. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange, provided they are returned in their original packaging.
Are your products eco-friendly and sustainable?
Sustainability is at our core. Our bamboo is sourced from FSC-certified forests and processed without harmful chemicals, ensuring our products are OEKO-TEX Standard 100 certified and safe for both you and the environment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options such as Afterpay and Klarna to make your shopping experience more flexible.